Payment is expected in full at time of service. We accept FSA/HSA, personal checks, cash, Visa, Mastercard, and Discover.
Payment plans are available through the office. Please speak with the person at the Front Desk to inquire about this process and the options available.
Returned checks: A $25.00 fee will be charged for returned checks due to insufficient funds.
Our clinic does not administer emergency medical care. In the case of an emergency, please see your family physician or the emergency room of the nearest hospital. After emergency care has been administered, patients often respond well to Naturopathic care to accelerate the healing process.
Product Orders, Pick-ups and Returns:
Orders: We can place prepaid product orders for patients. We can ship an order to you upon request. Shipping costs vary.
Pick-Up Orders: Orders will be held for 1 week and then returned to inventory. Patients will receive a credit for their paid items, minus a restocking fee of 15% with a minimum fee of $15.00.
Returns: We will accept only non-refrigerated unopened products for sixty days from the invoice date.
Refund Policy: Refunds are only provided for returns as stated above. We do not refund services that have already been provided.
Program Refund Policy: We do not provide refunds on programs after one week of beginning a program.